Co-workers from around the globe provide an insight into their working lives at Beckers Group. Click on one of the portraits to find out more about our employees and to learn about our culture and work environment.
Customer Support Chemist in Elk Grove Village, USA
What do you do?
I currently work as the customer support chemist for Beckers North America in Elk Grove Village, Illinois. I provide technical support to our customers and develop products to meet the different specifications of the many coil coaters we work with. I’m also managing the laboratory renovation project to update our facilities.
How long have you worked for Beckers?
Since January 2012.
What does a typical day at work look like?
A typical day consists of analysing non-conforming products for our customers. I also perform analytical testing to improve our current product lines. Recently, I’ve been coordinating contractors for the renovations on our laboratory.
What’s the most interesting part of your job?
Every customer issue is its own unique puzzle to unravel. There are new challenges and experiences every day, and each situation is an opportunity to improve our products for our customers. It’s an exciting time to work for Beckers North America. Our North American market share is growing and we can all help contribute to that growth.
What’s the best thing about working for Beckers?
Working for Beckers is great because of all of the accumulated knowledge and experience available to me. Last year, I was given the opportunity to visit colleagues at two of our European sites. I learned and experienced so much on those trips. Each one has helped me to grow both professionally and personally – and I’m looking forward to continuing this growth with Beckers.